Customer Reviews
A Special Touch Florist
Local Utica, MI florist
Local Utica, MI florist
Date: Feb 14, 2024
Name:
Greg K
State/Province:MI
Cheri's Special Touch in downtown Utica MI has done me right every time I have done business with them. "First class" operation. Highly recommended.
Cheri's Reply:
Date: Feb 14, 2024, 5:25 pm
Greg, we couldn't be us without great customers like you. Thank You!!
Date: Apr 25, 2023
Name:
Marlene D
State/Province:MI
My daughter just video called me. She received the beautiful flower I had ordered yesterday. It is for her 45th Birthday and we live 300 miles from each other. The flower arrangement arrived fresh and beautifully designed. Thank you so much!
Cheri's Reply:
Date: Apr 26, 2023, 8:42 am
Marlene,
We are so glad your daughter was pleased with the flowers we sent. We appreciate you choosing us to help her celebrate her day. Looking forward to hearing from you again. Thank You!!
Date: Apr 14, 2023
Name:
Joanne B
State/Province:MI
Beautiful and very fresh. Sent an arrangement for a funeral and they did a great job.
Margaret's Reply:
Date: Apr 15, 2023, 2:16 pm
Thank you so much to the kind words. Glad to hear you were pleased, looking forward to servicing you again.
Date: Mar 23, 2023
Name:
Christine E
State/Province:NC
Wonderful Service! Went out of there way to deliver for me even though I had some errors in my address. Flowers were beautiful and they kept me updated the whole time. 5 STARS!
Margaret 's Reply:
Date: Mar 29, 2023, 7:15 pm
Christine,
Thank you so much for the kind words, it was our pleasure helping you out with this order.
Date: Mar 20, 2023
Name:
Jan S
State/Province:MI
A beautiful arrangement for my wife’s birthday thank you so much
Darcy's Reply:
Date: Mar 22, 2023, 8:08 am
thank you so very much for your kind words, we take pride in our work and put our customers first. Thank you for your business and have a wonderful day..
Date: Feb 19, 2023
Name:
Benjamin S
State/Province:MI
It was easy to place an order online. I called to make sure my order was ready and was able to pick it up at the time I chose. The staff were all friendly and efficient even though it was the day before Valentine's. The flowers were beautiful as advertised and there was nothing to complain about.
Darcy's Reply:
Date: Feb 20, 2023, 9:45 am
Hi Ben, thank you so much for the kind words. We appreciate your business and take pride in our work and customers. Thank you aagain and hope you have a wonderful day..
Date: Jan 03, 2023
Name:
Lisa K
State/Province:MI
Ordered an arrangement online and was able to have them delivered same day. The flowers were even more beautiful than the picture example. This was my first order with A Special touch florist and I would absolutely use them again and recommend
Darcy's Reply:
Date: Jan 04, 2023, 8:11 am
Good moriningn Lisa, thank you so very much for your kind words. W take pride in our work and put our customers 1st.. Happy New Year !!!!
Date: Jul 06, 2022
Name:
LeeAnn C
State/Province:MI
I ordered 3 arrangements for a funeral, two were ordered the day prior to the funeral and 1 the day of the funeral. They were all delivered on time and they were beautiful and bigger than I had expected. We received a call about the last one because some of the flowers were not available. Not only did they want to substitute, but they wanted to make it bigger and better. The customer service is exceptional and I will definitely use them again.
Darcy's Reply:
Date: Jul 07, 2022, 9:26 am
thank you so very much for you kind words, it is much appreciated. We take pride in our work and strive to put our customers first.. thank you again and looking forward to doing business with you again in the future.
Date: May 23, 2022
Name:
Ashley B
State/Province:MI
Beautiful arrangement. Received my flowers in the morning so I could enjoy all day for my birthday!
Date: May 14, 2022
Name:
Jill W
State/Province:MI
I ordered flowers for my aunt's birthday and honestly just picked A Special Touch based on their stars! Ordering online was easy and I received a call from aunt the next day. She absolutely loved the flowers, told me they were so beautiful, and was so tickled! That was exactly what I wanted! Sometimes using an out of town florist is a gamble, but this was a win!
Darcy's Reply:
Date: May 16, 2022, 10:32 am
Thank you for choosing our flower shop. We take pride in what we do and in our customers.. So nice to hear positive feedback.. Thank you again and have a wonderful day..
Date: May 13, 2022
Name:
Kayla C
State/Province:MI
Flowers were beautiful and really made me smile after surgery. Delivery was very smooth and I recommend A Special Touch Florist to everyone!
Darcy's Reply:
Date: May 16, 2022, 10:34 am
Thank you so much for your kind words. We take pride in our work and value our customers.. Have a wonderful Day.
Date: May 05, 2022
Name:
Wing B
State/Province:AL
Excellent service from long distance. Mom was very pleased with the arrangement and I was especially pleased with the owner assisting with the order!
Darcy's Reply:
Date: May 06, 2022, 8:14 am
Thank you so very much for your kind words.. We take pride in our work and strive for great customer service..Thank you also for choosing A special touch florist to place your order. wishing you a safe and Happy Mothers Day weekend. !!
Date: Mar 13, 2022
Name:
Patty V
State/Province:MI
“Special Touch” is exactly that! It was obvious from my first beautiful arrangement that the staff takes amazing pride in the work they send out. I could hardly wait to call them and tell them how pleased I was. I am also experienced in making wedding cakes and have seen a multitude of florals. I can honestly say that I have complete comfort in ordering from this very special florist and I’m sure you will too. Thank You Ladies for making things go so smoothly at some very trying times in my life.
Darcy's Reply:
Date: Mar 14, 2022, 10:04 am
Hi Patty, Thank you so very much for your kinda words and review.. We do take pride in what we do and love our customers and love hearing such awesome feedback.. Thank you again.. All of us at A Special Touch Florist
Date: Feb 15, 2022
Name:
Matt G
State/Province:MI
Susie and staff were fabulous had a high-end order they took care of it everybody received everything excellent place and I will use them on every occasion thank you guys again for an over the top job well done
Suzann's Reply:
Date: Feb 21, 2022, 2:34 pm
Thank you so very much for your kind words.. We take pride in what we do and love to see happy customers.. Thank you for choosing A Special Touch Florist for your floral needs and hope to keep doing business with you in the future..
Date: Jan 06, 2022
Name:
Elayne B
State/Province:MI
Sent a Holiday arrangement to a friend 16 days ago for Christmas. She just sent me a picture today. Still beautiful and going strong!
Date: Dec 27, 2021
Name:
Peter R
State/Province:MI
Great service as usual! Have used this Florist several times in the last two years and the Ladies' all do a great job. My centerpiece arrangement was the talk of the Xmas party this year! TYTYTY
Darcy's Reply:
Date: Dec 29, 2021, 9:43 am
Thank you so very much for you review and being a great repeat customer..Have a wonderful Holiday and Happy New Year ..!!!!
Date: Dec 26, 2021
Name:
richard k
State/Province:MI
ouutstanding arrangement......I'll be back
Darcy's Reply:
Date: Dec 27, 2021, 8:13 am
Thank you so much for your business.. Happy Holidays to you and your family
Date: Dec 25, 2021
Name:
DONNA TIM ANNA GUY ALLISON P
State/Province:MI
Very beautiful & Christmasy! Our Christmas Guests were amazed!
Darcy's Reply:
Date: Dec 27, 2021, 8:15 am
Thank you so much for your business.. Happy Holidays to you and your family..
Date: Dec 23, 2021
Name:
MS PAULA PETERS J
State/Province:MI
very great excellent service will use a special touch!!! thanks you SWEET HEART GIRLS...DANIEL R.PETERS @586-291-0656..
Date: Aug 28, 2021
Name:
John O
State/Province:MI
Above and beyond delivery .
Date: Aug 12, 2021
Name:
William P
State/Province:MI
Beautiful flowers!
margaret's Reply:
Date: Aug 16, 2021, 8:34 am
Thank you so very much for the kind review, we aapreciate it.
Date: Jul 14, 2021
Name:
Andrea D
State/Province:MI
My patient LOVED the flowers
Date: Jul 01, 2021
Name:
Amanda K
State/Province:MI
My husbands grandma loved her bouque of flowers! delivery was on time and they even called me to make sure I was okay with different colors since they did not have the ones pictured.
Would highly recommend!
Date: Jun 22, 2021
Name:
Julie P
State/Province:GA
My mother passed away, she requested roses, etc. Beautiful and perfect, Will use you from now on.
Date: Jun 21, 2021
Name:
Jasmine S
State/Province:MI
Delivery was great and my grandmother loved her flowers.
Date: Jun 05, 2021
Name:
Antoinette M
State/Province:MI
I was recommended to this florist by a friend. My mom passed away and flowers were very important and I wanted them to be perfect. Margaret and staff did the most amazing job and so many people mentioned they have never seen more beautiful flowers. My entire family will never go anywhere else. I highly recommend A Special Touch Florist. The name says it all.
Date: May 25, 2021
Name:
Angelo L
State/Province:MN
Great service
Date: May 15, 2021
Name:
Tila B
State/Province:TX
The flowers arrived AFTER the services. It was indicated services at 1 pm on that Saturday. Not happy about that
Date: May 14, 2021
Name:
Deena R
State/Province:AR
I ordered a small arrangement for Mother's Day. She loved the arrangement. It was very beautiful and detail oriented. She was also very grateful to the individual doing the deliveries for ensuring that she got her arrangement before Mother's Day. She (and I) greatly appreciated the above and beyond service of the individual. Thank you for helping with the surprise and the wonderful service!
Date: May 12, 2021
Name:
Tina V
State/Province:MI
Beautiful arrangement and great service
Date: Apr 06, 2021
Name:
Meredith V
State/Province:TX
Absolutely amazing! I called an hour and a half before closing and asked for an arrangement of flowers to be delivered. Not only did she deliver the SAME DAY, but they are so beautiful!! Even more beautiful than I imagined. I’d give you 10 stars if I could. Incredible customer service! Thank you!!
Date: Feb 28, 2021
Name:
richard k
State/Province:MI
remarkable selections. excellent service.
Date: Feb 15, 2021
Name:
Michelle P
State/Province:UT
Very happy customer! My recipients were delighted. Beautiful product, timely delivery, great pricing, very easy online ordering process. My expectations were far exceeded and it totally made my day. Caring service and it shows. Thank you!! :)
Date: Jan 29, 2021
Name:
Cheryl B
State/Province:MI
What a wonderful experience it was working with Margaret (over the phone) to order flowers for a funeral. I don't live in the area and counted on reviewers as I researched florists in the area. A Special Touch stood well above all others and lived up to all it's great reviews. Thank you so much Margaret for your honestly, professionalism, flexibility, and help creating a gorgeous arrangement for my loved ones at this time of grief. A photo was sent to me of the actual arrangement you put together. You made it was beautiful, just as you said you would! Thank you!!
margaret's Reply:
Date: Feb 03, 2021, 9:28 am
Thank you for the lovely review. It was a pleasure working with you.
Date: Jan 13, 2021
Name:
Whitney G
State/Province:MI
My client LOVED the arrangement and even sent me a pic. Gorgeous. Didn't really look like what i thought i ordered but she was happy lol. Thank you!
margaret's Reply:
Date: Jan 14, 2021, 3:45 pm
Thank you for the compliment. Our designers are wonderful and try to match the picture as best as possible with the flowers that are available at the time. Thank you so much and let us know if we can help you with any future needs.
Date: Dec 04, 2020
Name:
LInda L
State/Province:MI
For ease of ordering and care in delivering I would give a rating of 5 stars. As for the product itself, I don't know...I didn't see it.
Cheri's Reply:
Date: Dec 04, 2020, 12:03 pm
Thank you Linda for the review, and please be assured we use the fresh flowers to please our customers. Looking forward to hearing from you in the future.
Date: Nov 20, 2020
Name:
Christopher C
State/Province:MI
First I want to thank you, I called this morning after hearing about a relative close was admitted to a hospital, unfortunately I am out of state for work, I called asking to send some flowers and balloons unfortunately I didn't catch the persons name, but did a wonderful job helping me send them.thank you again.
Cheri's Reply:
Date: Nov 20, 2020, 9:45 pm
Christopher,
I'm so glad we were able to please you, looking forward to doing more business with you.
Date: Feb 19, 2020
Name:
Daaron W
State/Province:MI
The ladies in the shop we're funny, kind hearted, and very nice. I will be doing more business with this shop in the future. My flower's were amazing!
Cheri's Reply:
Date: Feb 19, 2020, 8:43 am
Daaron, Thank you so much for the kind words. Looking forward to seeing you again soon.
Date: Jan 20, 2020
Name:
Dawn M
State/Province:MI
I went in there as I didn't want Viv's high prices & non existent customer service. They were so helpful and understanding of the funeral services. They worked with me to get just the right arrangement and my husband was very pleased with how it turned out. Thank you so much for my making my husband's dad's memorial very nice. Thank you, thank you, thank you. Just beautiful!
Cheri's Reply:
Date: Jan 20, 2020, 2:15 pm
Thank you so much Dawn for the kind words, we are delighted you were pleased with the way everything turned out. It was a pleasure doing business with you.
Date: Sep 24, 2019
Name:
Tom G
State/Province:MI
This was the first time I ordered flowers from A Special Touch Florist and because of the exceptional quality and service they will be my first choice.
Margaret Peters's Reply:
Date: Sep 24, 2019, 11:44 pm
Thank-you for the postitive review
Date: Sep 11, 2019
Name:
Joan B
State/Province:FL
I asked for a very special arrangement and BOY did they deliver!Very happy with their service!
Barb's Reply:
Date: Sep 13, 2019, 11:38 am
I am so glad that you were happy. It makes are day when we deliver smiles
Date: Aug 02, 2019
Name:
Susan S
State/Province:MI
Not ONLY is this a 5* review - it's a heartfelt "thank you". Purchasing juuuust the right arrangement for a person that was dear to you isn't easy. What i saw in my head, i didn't think she understood. I called from the funeral home that my order wasn't there... YES IT WAS!! She had went so above & BEYOND my expectations that I didn't recognize my own wish. Not just beautiful but gorgeous. The 'Lush Garden' infused with an assortment of flowers. Thank you again, A Special Touch, for your special touch. Susie & Bobby
A Special Touch Florist's Reply:
Date: Aug 05, 2019, 11:06 am
Dear Susie and Bobby,
Thank you for letting us help you honor your special someone.
Date: May 28, 2019
Name:
Andy S
State/Province:MI
Flowers looked great but they misspelled my wife's very normal name on the front of the card.
Date: May 01, 2019
Name:
Darlene R
State/Province:MI
The flowers are beautiful! So Glad I called you!!!
Date: Apr 29, 2019
Name:
Jason T
State/Province:MI
I love using you guy’s service. Always on time.
Date: Mar 27, 2019
Name:
Norman A
State/Province:AZ
The basket was will done and the recipient absolutely loved the goodies inside.
Date: Jan 02, 2019
Name:
KATHERINE C
State/Province:MI
I understand that you cannot guarantee it to look exactly like the photo online, but this bouquet was missing integral parts, the very reasons I ordered it in the first place.
Date: Dec 27, 2018
Name:
Lisa C
State/Province:MI
Margaret was so nice and helpful over the phone and the flowers were perfect! She arranged a beautiful vase perfect for my budget! Thank you!!
Margaret Peters's Reply:
Date: Dec 27, 2018, 2:28 pm
Thank you for your Lisa. We try our best to satisfy our customers needs. Have a wonderful New Year!
Date: Oct 23, 2018
Name:
Ioannis V
State/Province:MI
The service was good and delivery as expected on the requested date
